From: Chairman of the Illinois Public Safety Telecommunicator Training Standards and Certification Initiative Committee
A few years ago, Nathan was invited to be the sole closing session speaker at the IPSTA (Illinois Public Safety Telecommunications Association) state conference in Springfield, Illinois.? I was aware of the Lee family tragedy, but as an APCO Board member, I was concerned about the content of what Nathan might say.
The conference was attended by 600 or so public safety officials; senior management, supervisory personnel and call-takers/dispatchers.
The conference hall was filled with every seat occupied.? Nathan began his presentation and showed a heart wrenching video of his life with Denise and the hole that her loss has left.? The audience uncharacteristically hung on his every word.?? Other than his voice, there was a eerie silence in the room.
I?ve worked in emergency communications for the last 42 years and thought there was not much that could unnerve or astonish me.? However that day was certainly unforgettable.
That experience changed my life.? I decided on that day, at that meeting, I would do whatever it took to ensure that all Illinois PSAP call-takers and dispatchers would have standardized training and mandatory certification.? Each time I attend a DAL presentation, I find my heart aching for the Lee family, eyes watering and my resolve firmly intact.
Nathan?s tragedy has changed the emergency communications? profession, not just in Florida, but in many places across the country.? Thank you for not succumbing to hatred and anger.? Through your personal strength and willingness to share your family?s story, you have shown us in 9-1-1 that there is work to be done so that no other family must bear the loss that yours has.
Sherrill Ornberg
Executive Director
North Suburban Emergency Communications Center
Des Plaines, IL
From Brian Tegtmeyer
?Nathan?s ability to relate a personal tragedy and motivate us to always do our jobs at the highest level is an inspiration to those who take 9-1-1 calls and support the systems needed to operate 9-1-1?.
Brian Tegtmeyer, ENP
Executive Director, DU-COMM
Glendale Heights, Illinois
?
?Great training. I was able to see his presentation at the APCO conference in 2009, but to hear more details shared since the court case has been wrapped up was somehow even more inspiring than the first time I heard it. Thanks for bringing him to DU-COMM. I?ve overheard several operators today still discussing how much they enjoyed it and how much it affected them.
Katie
DU-COMM
?
?I had the pleasure of being present for one of your talks at DU-COMM yesterday. I want to personally thank you for sharing your story with us and with so many others. I had previously heard parts of your story but did not know a lot of the details.? Thank you for reminding my co-workers just how important they are and how much impact they have in the community just by having a phone conversation.? You have more strength than I could ever imagine and I thank you again for reminding me that everyday is a gift.
Thank you for proving that something positive can come out of even the most horrific acts.
Thank you for taking the time to read this and I wish nothing but the best for you and your family.
Tammy
DU-COMM
?
Source: http://psc.apcointl.org/2012/10/25/chicago-press-release-quotes/
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